1. Introduction
BibleFlix ("we," "us," or "our") is committed to protecting your privacy and the privacy of your family, especially children. This Privacy Policy explains what information we collect, how we use it, and the choices you have. We encourage you to read this policy carefully.
2. Information We Collect
We collect the following types of information:
Information you provide
- Account information: Email address, full name, and password when you create an account.
- Profile information: Names and preferences for account profiles, including children's profiles.
- User content: Notes, comments, and discussion posts you create within the Service.
- Payment information: Billing details are collected and processed securely by Stripe. We never store your credit card number on our servers.
Information collected automatically
- Usage data: Pages visited, features used, study progress, streaks, and watch history.
- Device information: Browser type, operating system, and device type.
- Push notification tokens: If you opt in to notifications, we store your device subscription endpoint.
3. Children's Privacy (COPPA Compliance)
BibleFlix takes children's privacy very seriously. We comply with the Children's Online Privacy Protection Act (COPPA):
- Parental consent: Only parents or legal guardians (18+) may create accounts. Children's profiles are created and managed by the parent account holder.
- Minimal data collection: Children's profiles only store a display name and an avatar color. We do not collect email addresses, birthdates, or other personal information from children.
- No targeted advertising: We do not serve ads to any users, including children.
- Parental control: Parents can view, modify, or delete their children's profiles at any time from the account dashboard.
- No direct contact: Children cannot be contacted through the platform by other users.
4. How We Use Your Information
- Provide the Service: Deliver content, manage subscriptions, and maintain your account.
- Improve the experience: Understand how families use BibleFlix so we can make it better.
- Communication: Send account-related emails (welcome, trial reminders, billing) and optional push notifications.
- Security: Detect and prevent fraud, abuse, and unauthorized access.
We do not sell your personal information to third parties. We do not use your data for advertising purposes.
5. Third-Party Services
We use trusted third-party services to operate BibleFlix. Each has their own privacy policy:
- Supabase: Database hosting, user authentication, and data storage. Data is stored securely with row-level security policies.
- Stripe: Payment processing. Stripe handles all credit card and billing information. See Stripe's Privacy Policy.
- Hostinger: Email delivery (SMTP) for transactional emails such as welcome messages and account notifications.
- Vercel: Application hosting and deployment.
6. Cookies
BibleFlix uses a minimal number of cookies, all essential to the Service:
- Authentication session: Keeps you logged in securely across pages and visits.
- Profile selection: Remembers which family profile is currently active.
We do not use third-party advertising or tracking cookies. We do not participate in ad networks.
7. Data Retention
We retain your personal data for as long as your account is active and as needed to provide the Service. Specifically:
- Account data is kept while your subscription is active or your account exists.
- Upon account deletion, your personal data (profile, notes, comments, watch history) is permanently deleted within 30 days.
- Payment records may be retained for up to 7 years to comply with financial regulations.
- Anonymized, aggregated usage data may be retained indefinitely for analytics purposes.
8. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct your account information at any time from your profile settings.
- Deletion: Request deletion of your account and all associated personal data.
- Export: Request an export of your notes, comments, and account data.
- Opt out: Disable push notifications at any time in your profile settings. Unsubscribe from non-essential emails.
To exercise any of these rights, contact us at admin@bibleflix.app. We will respond within 30 days.
9. Data Security
We take reasonable technical and organizational measures to protect your personal data, including encryption in transit (TLS/SSL), secure database access with row-level security, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email or through a notice on the Service. Your continued use of BibleFlix after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: admin@bibleflix.app